Terms of Use

According to the Information Technology Act of 2000 and any applicable rules, as well as the provisions of different statutes that have been updated to reflect the Information Technology Act’s amendments, this document is an electronic record. There are neither physical nor digital signatures necessary for this electronic record because it is produced by a computer system.

This document is published reflecting the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of www.addresstech.in

The website addresstech.in, www.addresstech.in/shop/ (“collectively referred to as “addresstech eStore”) is provided and operated by Address Tech Pvt. Ltd. (“addresstech/we/us/our”), having its registered office located at 6th Floor, Elifa Complex, Sansad Marg, Bangalore-560047. Please read the Terms of Use carefully before using the eStore.

The following terms and conditions (“Terms of Use”), where applicable, and the relevant policies, which are incorporated herein by reference, govern your use of the AddressTech eStore and services. Any natural or legal person is considered to be a “Buyer,” “Customer,” “You,” “Your,” or “User” for the purposes of these Terms of Use, depending on the context.

The rules, guidelines, policies, terms, and conditions that apply to any product or service that You purchase or use through the AddressTech eStore, including but not limited to Product reviews, shall be deemed to be incorporated into this Terms of Use and shall be taken to be an integral part of this Terms of Use. Without giving anyone previous notice, we may alter these Terms of Use whenever we see fit, at our sole discretion or as may be required by law. Each time the Terms of Use are modified or updated, the User is responsible for evaluating them, understanding them, and agreeing to be bound by them. Use of the AddressTech eStore by User following such change constitutes User’s acceptance of the Terms and Conditions herein as modified.


Membership Eligibility

Use of AddressTech eStore is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use AddressTech eStore.

You may not register as a user of AddressTech eStore if you are a minor, that is if you are under the age of 18, and you may not conduct business on or use AddressTech eStore. If it comes to our attention or if it is determined that you are under the age of 18 or are otherwise incompetent to enter into a contract, we reserve the right to revoke your membership and/or refuse to grant you access to AddressTech eStore.

Your Account and Registration Obligations

You acknowledge that using AddressTech eStore in any way is at your own risk. If you use AddressTech eStore, you are in charge of protecting the privacy of your account and password and limiting who has access to them. You are in charge of your account and are accountable for any activities that occur on it. You must take all necessary precautions to keep the password private and secret, and you must notify us right once if you have any reason to suspect that someone else knows your password or if you feel it is being used or likely to be used in an unauthorised way.

You acknowledge that AddressTech has the right to permanently suspend, terminate, or block access to your account on AddressTech eStore and refuse to grant you further access to AddressTech eStore if You provide any information that is untrue, inaccurate, not current, or incomplete, or if We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this Terms of Use..

Grant of License – Personal, Non-Commercial & Non assignable Use

  • AddressTech now provides you a limited, revocable license to access and make personal use of the AddressTech eStore; however, you may not download or alter any part of the AddressTech eStore without the express written authorization of AddressTech. This license does not permit the commercial or resale use of AddressTech eStore or its contents, the collection and use of Product listings, descriptions, or prices, or the downloading or copying of account information for the benefit of another seller. It also forbids any derivative use of the AddressTech eStore or its contents. You certify that no other individual will be given permission to use, access, interact with, or transact at the AddressTech eStore. Any misuse of will be your responsibility and liability.

You agree, undertake and confirm that your use of AddressTech eStore shall be strictly governed by the following binding principles:

  1. You shall not use AddressTech eStore:
  • For fraudulent purposes or in connection with a criminal offense or any other unlawful activity.
  • To send, use, or reuse any content that is not yours; is unlawful, objectionable (including but not limited to content that contains sex, obscenity, pornography, pedophilia, is obscene and uses vulgar language, such as excessive swearing); offensive; deceptive, misleading, abusive, indecent, insulting, blasphemous, defamatory, libelous; invades another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing;
  • To violate or infringe upon the rights of any third party, including, but not limited to, those of an individual’s intellectual property, their right to privacy (including, without limitation, their right not to have their name, email address, home address, or phone number disclosed without their consent), or their right to publicity
  • To gain unauthorized access to AddressTech eStore, its profiles, blogs, communities, account information, bulletins, friend requests, or other areas, to do so beyond the scope of permission, or to ask other users for their passwords or personally identifying information for commercial or illegal purposes
  • encourage gambling or partake in any gambling activity that might be interpreted as illegal
  • Impersonate another person;
  • Threatening India’s unity, integrity, defense, security, or sovereignty; endangering its friendly ties with other countries; endangering public order; inciting someone to commit a crime that can be prosecuted; obstructing an inquiry into a crime; or insulting another country

You may not access, acquire, copy, or monitor any part of the AddressTech eStore or any content by using any “deep link,” “page-scrape,” “robot,” “spider,” or another automatic device, program, algorithm, or methodology, or any similar or equivalent manual process. You may not also replicate or get around the navigational structure or presentation of the AddressTech eStore or any content. AddressTech retains the right to prohibit such behavior.

If an order satisfies the standards set forth by AddressTech for determining what constitutes a “Bulk Order,” including but not limited to:

  1. Items ordered for business resale rather than for personal use
  2. Item ordered on same address multiple time
  3. Bulk quantity of items ordered;
  4. Invalid address given in order details
  5. Any unethical behaviour when placing the order
  6. Any other criteria as deemed fit by AddressTech

Customer Interaction

electronic records when you use the AddressTech eStore, transact with us, or send emails or other data, information, or communication to us. You also consent to periodically receiving communications via electronic records from AddressTech or its authorised partner(s), as and when necessary. AddressTech may contact you via email or any other method of communication, whether electronic or not.

Your order and the purchased product will be discussed with you by one of our authorised partners (such as the delivery partner) via email, SMS, telephone, or any other channel. For this purpose, you must give Shop a working email address, contact phone number, and/or mobile number.

Rules of Law and Applicable Courts

The laws of India shall apply to, be applied to, and be enforced in connection with all transactions made on this AddressTech eStore. The courts in New Delhi shall have sole jurisdiction over all disputes involving specific performance, damages, and other matters relating to this agreement.

Trademark, Copyright and Restriction

All content and materials on the AddressTech eStore are covered by copyrights, trademarks, and other intellectual property rights that are either owned and controlled by AddressTech or by third parties that have granted AddressTech a licence to use their content. This includes images, illustrations, audio clips, and video clips. You may only use the content on AddressTech eStore for non-commercial purposes. You may not, directly or indirectly, use such material for any other purpose, including copying, reproducing, republishing, uploading, posting, transmitting, or distributing it via email or other electronic methods. You may also not let another person do so.


To the fullest extent permitted by law, User agrees to at all times release, defend, and hold harmless AddressTech, its authorised partners, and each of their officers, directors, agents, and affiliated companies from any and all costs, losses, claims, demands, damages, and liabilities, including costs and reasonable attorneys’ fees, made by third parties and/or penalties assessed as a result of or resulting from User’s violation of the Terms of Use, any applicable laws, rules, or regulations, and/or the User’s use of

Termination and Survival of the Terms

AddressTech reserves the right to end the AddressTech eStore, suspend it, update it, or remove it at any moment, with or without prior warning. Without limiting the aforementioned, AddressTech reserves the right to immediately discontinue your use of the AddressTech eStore at any time if you engage in any behaviour that AddressTech, in its sole judgement, deems objectionable, in violation of these Terms, or for any other reason.

If you stop using Addresstech eStore altogether, you may cancel these Terms at any time.

Prices and Offers

Unless otherwise stated, all prices are in Indian Rupees and include all relevant taxes and customary shipping fees. The prices listed during promotions are the final prices and cannot be combined with other ongoing promotions. Without prior warning, offers, prices, specifications, and availability are subject to modification or withdrawal.

Without giving previous warning, we reserve the right to correct any editorial, photographic, or typographical errors as well as to change or update the material on AddressTech eStore.

Payment and Payment methods

The amount due is the entire amount listed on the checkout page. Valid Visa, AMEX, Diners, and Master credit cards/debit cards, electronic wallets, UPI, and other payment methods made available on the AddressTech eStore are all acceptable forms of payment. Any fees you pay as a result of your selected payment method are not our responsibility. We could ask for a re-authorization of your preferred payment method in specific situations. However, if this happens, you won’t be charged twice.

You, as a Buyer understand –

The amount due is the entire amount listed on the checkout page. Valid Visa, AMEX, Diners, and Master credit cards/debit cards, electronic wallets, UPI, and other payment methods made available on the AddressTech eStore are all acceptable forms of payment. Any fees you pay as a result of your selected payment method are not our responsibility. We could ask for a re-authorization of your preferred payment method in specific situations. However, if this happens, you won’t be charged twice.

  • Your payment instrument information will be shared by AddressTech with payment gateway partners in order to complete the payment transaction. It is now made clear that AddressTech will not be storing any information about your payment method. Any and all data collection, use, storage, or further use must be authorized by you and in accordance with any applicable rules that may be periodically issued by the Reserve Bank of India (RBI).
  • Accept and acknowledge that the payment facility offered by AddressTech is not a banking or financial service, but rather merely a facilitator offering an electronic, automated online payment for transactions made on the AddressTech eStore using the networks of payment gateways and authorized banking infrastructure currently in place.
  • You are creating a legally binding and enforceable contract with AddressTech when you start a transaction to buy the goods and/or services using the payment facility.
  • If You Do Not Receive the Delivery Within the Time Period Agreed In The Transaction Or Within the Time Period As Provided In The Policies, Whichever Is Earlier, You Are Entitled To Claim A Refund Of The Transaction Price (As Your Sole And Exclusive Remedy). If you do not submit a refund claim within the allotted time, you will lose your right to a refund.
  • Except for Cash On Delivery transactions, refund, if any, shall be made at the same Issuing Bank from where the transaction amount was received.
  • You are responsible for providing the precise financial and personal information we may need to complete this transaction, including any refunds for Cash On Delivery transactions. AddressTech reserves the right to choose the refund mechanism for each transaction.
  • Refund shall be made in Indian Rupees only and shall be equivalent to the transaction price paid by the customer in Indian Rupees.
  • If the customer receives any coupons, subsidies, discounts, or cashbacks, the refund will be less than any Indian rupees that were used by the customer to receive the coupons, subsidies, discounts, or cashbacks.
  • Refund shall be subject to you complying with Refund Policies

AddressTech reserves the right to set limits on the volume of transactions or transaction value received from a single valid Credit/Debit/Cash Card/Valid Bank Account/Electronic Wallets, UPI and such other infrastructure, as well as any other financial instrument directly or indirectly through payment aggregator or through any such facility authorised by Reserve Bank of India. AddressTech also reserves the right to refuse to process transactions that exceed such limits.

You agree that because the delay in executing a transaction is out of our control, AddressTech is not responsible for any damages, interests, or claims that may arise as a result.

Cash-on-Delivery Orders

In addition to making purchases online, AddressTech eStore also accepts cash-on-delivery (C-o-D). You must pay cash at the time of delivery in order to receive the goods.

Before accepting the receipt of/buyers pledge to pay (for Cash On Delivery transactions) the transaction amount from the buyer for security or other reasons, AddressTech may conduct such checks as it considers appropriate.

Your choice of C-o-D as your mode of payment will necessitate the submission of a legitimate mobile number. Consumer service will contact the specified number to confirm the call with the customer. Only until the customer has given Customer Care permission to proceed with the C-o-D order during this conversation will it be executed. If the order is not confirmed, it will be cancelled, and the purchaser will receive an email advising them of the cancellation. COD orders won’t be processed until they’ve been confirmed as successful.

C-o-D is not offered for all PIN Codes or if the order’s value is greater than $2,000,000. Please be aware that only after payment has been received are you allowed to open the packing.


Order Fulfilment

The addresses entered in the shipping address section at the time of placing the order will be used by AddressTech’s authorised delivery partner to ship the products. Any delays brought on by an inaccurate shipping address submitted at the time the order was placed are not the responsibility of AddressTech.

Any of the items that are offered on the Addresstech eStore can be ordered. Order acceptance is contingent to receipt of payment and stock availability. Without giving any justification, AddressTech reserves the right to refuse to carry out any transaction(s) with any customer.

The ability to limit delivery to particular areas or delivery facilities is reserved by AddressTech. No merchandise from AddressTech may be delivered to a MailBox location.

Confirming Receipts and Acceptance of Products

As soon as you accept the merchandise from our approved delivery partner, please make sure to inspect it. Accept delivery only after making the appropriate notation on the proof of delivery receipt document in the event that the outside or inner packaging has been physically damaged. If you neglect to make a note regarding the type of damage on the courier receipt confirmation paper, AddressTech reserves the right to refuse the refund or replacement of the damaged product.

You must notify Addresstech customer service of any damage to the real product within 24 hours of receiving it, failing which we will not be responsible in any way for a refund or replacement for the damage or any other product-related problems.

Changes and cancellations prior to delivery

Orders cannot be altered after the Order Confirmation has been issued to you, unless expressly permitted by these Terms and Conditions.

AddressTech retains the right to approve or reject orders for any cause. You acknowledge that you won’t challenge Addresstech’s decision and will accept its choice to cancel. AddressTech retains the right to reject your order if any of the following occur:

  • issues discovered by the department that prevents fraud and credit.
  • Product or pricing information that is inaccurate or mistaken.
  • restrictions on the number of units that can be purchased.
  • products ordered not for personal consumption but for commercial resale;
  • Multiple items ordered at the same address, a large number of things ordered,
  • An invalid address was provided in the order of data
  • Any fraud committed when placing the transaction
  • Multiple items ordered using the same mobile number or email address
  • Any other criterion that AddressTech deems appropriate.
  • Any additional factors outside AddressTech’s reasonable control.

Before approving any order, AddressTech may additionally request further confirmations or data. If any part of your order is canceled or if further information is needed to accept it, AddressTech will get in touch with you. If you decide to cancel your order after your payment has been deducted, the money will be returned to the bank that issued your credit card.

Shipment Error

If we send the wrong product and/or quantity to you due to a mistake, we will exchange it for the right one and/or amount and arrange for free return or collection of the mistaken item. To set up the return of the merchandise, kindly get in touch with us.

Arrival-Stage Damage/Defective Product

Please get in touch with us within 24 (Twenty Four) hours of delivery if the product you received has obvious packing damage or if you open the packaging and find that the product has physical damage. You must also give us any delivery records and your receipts as proof of purchase.

When a product is returned, we reserve the right to check it and look for flaws. You must send the problematic item back to us for evaluation, and it must be sent back in good condition with all original packaging materials, paperwork, and accessories still in tact. You must also include shipping labels, packaging slips, and proof of purchase. Within a reasonable amount of time, we will let you know the results of our evaluation.

We reserve the right to refuse a refund, replacement, or repair and to charge you for the costs of gathering the product from you and returning it to us, as well as any costs associated with inspecting the product, if we reasonably determine following inspection that the product is not defective, the fault was caused by you, or the fault is one that is not covered by the product warranty.

Please contact our Customer Care within 24 (Twenty Four) hours of delivery if the product is flawed, malfunctions, or does not perform as specified on the product or on the AddressTech eStore.

The customer is responsible for contacting the closest authorised service centre for units installed outside of the municipal boundaries of our approved service centre.


Product warranty applies not to all items listed unless mentioned/available to you on the product page while purchasing the product.

Title and Risk of loss

Title of the things you buy passes to you upon delivery. When the product is delivered to you, the risk of loss or damage passes to you.


To the fullest extent permissible by law, we (including our affiliated bodies corporate, officers, employees, and agents) disclaim any responsibility for any interruptions in service, defects, infections, or malware that may result from your use of the AddressTech eStore.

Any business losses (such as lost profits, revenue, contracts, anticipated savings, data, goodwill, or wasted expenditures), as well as any other indirect or consequential losses that were not reasonably foreseeable to both you and us when you first started using the AddressTech eStore, are not covered by our liability policy.


When an Order is delayed or not fulfilled due to an event outside of our reasonable control, AddressTech will not be responsible for any losses or expenses you sustain.

The portion of these Terms of Use that is determined to be unlawful, void, or otherwise unenforceable shall be deemed to be severed, and the remaining provisions shall continue to apply in full.